Operations Manager - Restaurantdrift og HMS-ansvar - Stavanger

We are seeking an experienced and highly motivated Operations Manager to lead the daily operations of our restaurant. The ideal candidate is passionate about hospitality, leadership, and delivering exceptional guest experiences.

Hva vi ser etter

Required Qualifications

• Minimum bachelor's degree in hotel management (BHM) or equivalent hospitality qualification is mandatory

• Minimum 4--5 years of experience in restaurant with South Asian cuisine special from Nepalese Cuisine.

• Proven leadership experience in restaurants, hotels, cafés, or hospitality businesses

• Strong understanding of restaurant operations and customer service standards

• Experience with staff management, scheduling, and team development

• Good financial understanding including budgeting and cost control

• Knowledge of hygiene, food safety, and workplace safety regulations (HMS / IK-Mat)

• Fluent in English (Norwegian language skills are an advantage)

• Experience with POS systems and restaurant management software is preferred.

  
  

  We are looking for someone who is:

• Professional, service-oriented with strong leadership and excellent communication skills

• Organized and solution-focused

• Energetic and able to work under pressure

• Responsible and detail-oriented

• Positive and motivating towards staff

• Flexible and adaptable in a dynamic environment

• Passionate about hospitality and guest satisfaction

Arbeidsoppgaver

• Manage and oversee daily restaurant operations to ensure smooth and efficient service.

• Ensure compliance with Norwegian food safety, hygiene, and HMS regulations

• Improve operational procedures and service routines

• Recruit, train, supervise, and prepare staff schedules and manage workforce planning

• Build a positive, professional, and team-oriented work environment

• Lead by example during busy service periods

• Monitor sales performance and operational costs

• Manage budgeting, inventory control, and supplier coordination

• Ensure labor costs and food costs are within targets

• Prepare operational reports and support business growth initiatives

• Work actively to improve profitability and efficiency

• Ensure excellent guest satisfaction and service standards

• Handle customer feedback and resolve complaints professionally

• Maintain strong relationships with guests and repeat customers

Vi tilbyr

We Offer

• Competitive salary package

• Professional and supportive work environment

• Opportunities for career growth and development

• Training and leadership development programs

• Dynamic and multicultural workplace

• Exciting challenges within a growing hospitality business